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Technical Support Request Form
Please complete the information below to allow our Applications Specialists to better respond to your
questions.
Fields marked by a * must be completed.

User registration number:
First name:*
Last name:*
Company:*
Country:*
Telephone:*
Ext.:
Fax:
E-mail:*

Hardware-Specific Information
Platform:*
Other:
Computer/Motherboard:*
CPU:
Camera(s)/Input device(s):*
Software-Specific Information
Matrox Imaging software:* Version:
Other:
Matrox Imaging service pack:
Operating system:* Other:
Service pack:
Development environment:*  Revision:
Development environment service pack:
Additional information (optional)
System memory:
PCI chipset:
System BIOS rev.:
Hard drive:
Video card(s):
Resolution:
Other:
Network card:
Network software:
Other cards in system:
How frequently does the problem occur?
Can you reproduce the problem? Yes  No
Is an error code displayed? Yes  No
If so what code?
Attach related file

Extension expected: .txt .doc .rtf .pdf .jpg .tiff .bmp .mim .c .cpp .zip or .rar. Maximum allowed size: 2Mb

Description of the problem


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